Refund policy

Warranty Policy 

1. Overview

 we specialize in mobile screen replacement services and stand behind the quality of our work. This Warranty Policy outlines the terms and conditions for the warranty provided on screen replacements.

2. Warranty Period

All mobile screen replacements come with a 3-month limited warranty from the date of service.

3. What Is Covered

This warranty covers:

  • Touchscreen malfunction or unresponsiveness

  • Display issues such as flickering, dead pixels, or lines on the screen

  • Defects related to the screen replacement service under normal usage conditions

4. What Is Not Covered

This warranty does not cover:

  • Physical damage (cracks, scratches, or breakage after repair)

  • Water or liquid damage

  • Damage caused by drops, pressure, or impact

  • Issues caused by improper handling or misuse

  • Any tampering, third-party repair, or opening of the device after our service

  • Damage to other parts of the phone not related to the screen replacement

5. Warranty Claim Process

To claim your warranty:

  1. Contact us at: phonedoc.inshiilong@gmail.com

  2. Provide your invoice or proof of service

  3. Describe the issue with your device

Our team will inspect the device to determine whether the issue is covered under warranty.

6. Service Resolution

If your claim is approved, we will:

  • Repair the screen at no additional cost, or

  • Replace the screen if repair is not possible

7. Important Conditions

  • The warranty is valid only with the original invoice, receipt or warranty Card

  • The warranty is non-transferable and applies only to the original customer

  • The device must not have any signs of external damage or tampering

8. Limitation of Liability

Phonedoc.in is not responsible for:

  • Any indirect or consequential damages

9. Contact Us

For any warranty-related queries, please contact:

Phonedoc.in
Phone: 9862113108
Email: phonedoc.inshillong@gmail.com


Last updated: [Insert Date]